REVIEWS

Great service 👏

Fair deal. I got lots of attention while I was there. Only real complaint is that the vehicle did not have wheel caps. It took 3 weeks to get them.

It went great.

Josh was awesome! He met me at the door and assisted more than I can say. I am sure he.went over and. Beyond to assist me I took note of that. He had a job to do and he did it well. I was a little out done with the financial adviser, he also was very nice but I thought he took advantage of me as a senior, and/or a woman without a man being with her. Alot I had talked about with Josh's boss was not on my paperwork. It's over now and like I said he was very nice. The only problem I have now they owe me a 2nd key I have called several times with no return call. Customer service goes a long way even after you have made the sell.

It was my first scheduled maintenance and it went very well. In and out in less then an hour.

Timely oil change and clean service area

RE: 2018 Yukon 5.3 engine. one start for the SUV 5 for Advantage. But it has to stand out for the poor vehicle quality. $7000 in a engine fix on a known failure point is sad. 90,000 miles is not a lot for modern autos. GMC should have a recall for this or fix the active fuel system. $2000 in shocks a week before. Last year $1300 in a new leveling system and $3000 in brakes and new lines. Something is wrong with this model or brand. I drive a Honda Crosstour from 2010 with 262,000 miles and I would drive it anywhere on a trip and it is still in "going out on the town" condition too. Paul and Advantage did all they could minus the missing fuse that was taken out for the oil change and shock replacement and the radio stopped working. We did an oil change and the SUV is picked up and is ticking like a time bomb with this lifter issue and the radio is dead, the fuse was taken out. Why? We do the maintenance on time and the fresh oil now has this engine ticking like a metronome. Again the dealership and the crew pay for the lack luster American quality. My kids both have Fords from 2020 and we get a new recall ever quarter it seems. I had a S-10 blazer from 93 and two 2nd generation Avalanches, before my wife getting Yukon and I took the old Honda our first import. We did have Ford Taurus' and Buick Le Sabre too. We like to buy American!!! Please as it is stated send to GMC. Sad for a car that looks good 8 year later. It just breaks the bank to own. This survey should have one part dealer service to rate and one part brand model quality and value. The Dealership is a 5 for what was done to help the situation, for Paul and the loaner in this extended time to fix. The Yukon and active fuel management 1 star.

Bummer. Add ones at end of deal was a downer. Then in finance had to correct 2 things. Trade in was suppose to be $15500 and in showed at $15000. Payments were supposed to start in January but they had it in October. They changed it but I had to inform them.

Excellent service

My service advisor was perfect help with everything thank you